Manhattan Home Design, a furniture company focusing on mid-century modern-day and modern pieces, positions itself as a copyright of "affordable deluxe." The firm provides a curated collection of furnishings, including renowned recreations and initial designs, intending to bring high-grade, trendy pieces to a vast target market.
Brand Philosophy and Products
The brand's core viewpoint, as highlighted by CEO Becca Polak, is to provide functional and fashionable furnishings that forms the method individuals live. Polak, a former company attorney that obtained Manhattan Home Design in Might 2024, brings a concentrate on customer-centric service and top quality. The company's brochure consists of popular products like the Mario Bellini Couch and the Ducaroy Couch, typically made with high-end materials such as Italian leather and velour.
Manhattan Home Design Reviews and the Sitejabber Experience
A extensive take a look at Manhattan Home Design Reviews from both the company's site and independent evaluation systems exposes a mixed image. The Sitejabber site offers a specifically informing perspective, with an total rating of 2.6 out of 5 stars, suggesting a pattern of client frustration.
Favorable Responses:
Many customers praise the visual and top quality of the furniture, noting that items typically exceed assumptions in terms of product and craftsmanship.
Some reviews from the firm's site emphasize items as "statement-making" and " precisely what I required to draw the room together."
Older reviews from third-party sites additionally discuss positive experiences with product quality and timely delivery.
Negative Feedback:
Much more recent reviews on independent websites like Sitejabber and Houzz paint a much less desirable photo, with regular ManhattanHomeDesign Reviews grievances concerning service, worth, and deceptive advertising and marketing.
Typical complaints highlighted on Sitejabber and other systems consist of:
Poor customer service: Clients report a lack of communication and trouble dealing with issues.
Misleading practices: There are discusses of products being listed as "in stock" when they are not, along with a "bait and switch" strategy with furnishings quality and sales.
Shipping and delivery concerns: Long delays, unfinished orders, and harmed products upon arrival are regularly cited.
Problem with returns and refunds: Consumers have actually reported significant obstacles in getting reimbursements or replacements for damaged or poor-quality products.
Manhattan Home Design Becca Polak
Becca Polak is the CEO and proprietor of Manhattan Home Design. Her history remains in the company and legal globe, and she obtained the business with the goal of enhancing the online furnishings purchasing experience. She is likewise a contributor to the firm's blog, where she discusses interior design fads and ideas. Her leadership is concentrated on curating timeless, premium items and changing the business's credibility with a extra customer-centric approach.